Nanny Employer FAQ's


To view the Nanny Arrival Information Document, Click Here.

  1. How long does it take to hire a caregiver?
  2. Where do your caregivers come from?
  3. Do you handle all the paperwork needed to hire a caregiver?
  4. Do you provide replacements for the caregiver in case either both parties are not satisfied or if problems arise that can no longer be settled?
  5. Are In-Home caregivers allowed to do housekeeping?
  6. How much does it cost to register as an Employer?
  7. What is the success rate in finding the best possible match for every family?
  8. Why is a caregiver better than daycare?
  9. Are caregivers well educated?

How long does it take to hire a caregiver?

It usually takes approximately 6 months to get a caregiver from overseas depending on the country they are coming from and note that processing time is subject to change without notice, More Info.

Where do your caregivers come from?

Our applicants come from Hong Kong, Taiwan and Thailand.

Do you handle all the paperwork needed to hire a caregiver?

Yes. We fill out all government forms such as your application for letter of validation to HRSDC.

Do you provide replacements for the caregiver in case either both parties are not satisfied or if problems arise that can no longer be settled?

We do have a one free replacement policy, on initial overseas hire only.

How much does it cost to register with CanadaEliteCare?

It is FREE for our Employers to register with our agency.

Are In-Home caregivers allowed to do housekeeping?

Yes, but it is clearly stated under the program that the main duty of a In-Home caregiver is to look after the needs of their clients and light housekeeping may be a part of that care.

What is the success rate in finding the best possible match for every family?

Success rate in finding the right fit for your family is very high because we ask specifically what you are looking for and work to match you with candidates that meet your criteria. Nannies have preferences as well, therefore we will not recommend someone who may not be happy with your family dynamics and location.

Why is a caregiver better than daycare?

When a child is in daycare you risk access to many illnesses that you would not have to worry about with your child being at home or out with your caregiver. There is much less access to enclosed areas that may be infected with the germs passed around by other sick children. As well you will see a lot more one on one attention and learning elements for a child with a caregiver as opposed to a daycare setting that has a higher number of child/care provider ratio.

Are caregivers well educated?

Yes many caregivers have had post-secondary education. There are many as well who have bachelor of science degree in their majored course selection.

If you have any other questions or concerns, please feel free to call us. You can reach us seven days a week, including evenings. For more information about the In-Home caregiver program, you can visit:

General information and resources:

Regional Wages and Working Conditions for Live in Caregivers
http://www.esdc.gc.ca/eng/jobs/foreign_workers/caregiver/

Work Safety and Insurance Boards

ALBERTA - www.wcb.ab.ca

BRITISH COLUMBIA – www.worksafebc.com

SASKATCHEWAN – www.wcbsask.com

NOVA SCOTIA – www.wcb.ns.ca

NEWFOUNDLAND – www.whscc.nl.ca

NEW BRUNSWICK – www.worksafenb.ca

NORTHWEST TERRITORIES – http://www.wcb.nt.ca

YUKON – https://wcb.yk.ca

Provincial Health Cards http://www.servicecanada.gc.ca/eng/subjects/cards/health_card.shtml

Payroll Calculator http://www.cra-arc.gc.ca/tx/bsnss/tpcs/pyrll/menu-eng.html

Record of Employment Forms http://www.servicecanada.gc.ca/eng/ei/employers/roe_guide.shtml

T4 Information http://www.cra-arc.gc.ca/tx/bsnss/tpcs/pyrll/rtrns/t4/menu-eng.html

Immigration Canada Details www.cic.gc.ca

Extend a Work Permit or Obtain a New Work Permit http://www.cic.gc.ca/english/work/index.asp

Provincial Ministry of Labour Sites

ALBERTA - work.alberta.ca/employment-standards.html

BRITISH COLUMBIA – www.labour.gov.bc.ca/esb

SASKATCHEWAN – lrws.gov.sk.ca

NOVA SCOTIA – novascotia.ca/lae

NEWFOUNDLAND – www.hrle.gov.nl.ca/lra

NEW BRUNSWICK – www.gnb.ca/leb-cte/index-e.asp

NORTHWEST TERRITORIES – www.ece.gov.nt.ca

YUKON – http://www.community.gov.yk.ca/es.html

For hiring a In-Home caregiver:

http://www.hrsdc.gc.ca/en/workplaceskills/foreign_workers/lcpdir/lcpone.shtml

Canada Customs and Revenue Agency:

http://www.ccra-adrc.gc.ca/menu-e.html



Caregiver FAQ's


  1. How long does it take to find an employer?
  2. Once I have an employer, how long does it take to get a work permit?
  3. What salary can I expect?
  4. Do you provide assistance if a problem arises at my workplace?
  5. What are my main responsibilities/duties as a caregiver?
  6. Can I receive temporary health insurance?

  7. How long does it take to find an employer?

    There is no definite length of time in finding an employer. There are always available employers looking for a caregiver but our goal is to match their needs and your ability to perform the job.

    Once I have an employer, how long does it take to get a work permit?

    It usually takes 2 to 3 months to get a work permit.

    What salary can I expect?

    We based your salary on market rates at the time of your application.

    Do you provide assistance if a problem arises at my workplace?

    We always try our best effort to settle problems between employer and employee.

    What are my main responsibilities/duties as a caregiver?

    For child care, some of the caregivers responsibilities may include playing, reading, feeding, bathing, dressing, child supervision and some light housekeeping.

    For elderly, duties may involve personal hygiene care, companionship, supervising medication, laundry and other light household chores.

    Can I receive temporary health insurance?

    Yes, temporary health coverage is available for the 3 months prior to provincial insurance is supplied. Visit SafeVisit.ca for more information.